The customer needed holistic insights, control and security over a very complex supply chain they managed. They had too many systems feeding into the chain, auditability issues when there were discrepancies or disputes, and just general inefficiencies within accounts payable and communications amongst partners and vendors. Most of all they needed all the data in the supply chain to be irrefutably secure.
The customer was looking for a way to conduct their contracting in a more efficient, effective, and error-proof manner. Traditional databases just weren’t giving them the control and efficiencies they needed.
The customer had numerous vendors they were working with throughout their supply chain, yet they maintained in silos and had no insights into the overall process. Within accounts payable and communications amongst partners and vendors. Most of all they needed all the data in the supply chain to be irrefutably secure.
The customer wasn’t getting useful analytics in a timely fashion, if at all. Too often they were behind the eight-ball when it came to maintenance or replacement needs on their products.
The customer wanted complete confidence that there had been no tampering of any component of their circuit board throughout its product lifecycle. As much as they tried to keep track of everything, traditional databases were leaving holes in the process and relying too much on human input.